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Housing Privacy Notice

The purposes for which we use your personal data

The information we collect about you will be used for the purpose(s) of assessing your need for housing and providing you with housing that meets your needs. The information we collect may be used to inform your placement on the following register(s):

  • Common Housing Register
  • Affordable Housing Register
  • Accessible Housing Register
  • Older Persons’ Housing Register
  • Housing Options
  • To assess the need for Traveller accommodation within the County
  • Register of Housing in Multiple Occupation (HMO)
  • Administration of the National Empty Homes Grant within Ceredigion County area
  • Leasing Scheme Wales

Information may also be used to assist you if you have an enquiry regarding homelessness.

The lawful basis for the processing of your information is for the performance of a task in the public interest or for official functions or to comply with the law, including the legislation listed below:

  • Housing (Wales) Act 2014
  • Licensing of Houses in Multiple Occupation and Other Houses (Miscellaneous Provisions) (Wales) Regulations 2006

What if you do not provide personal data?

If you do not give us the information we need when we ask for it, this may result in our being unable to provide our services to you, and a failure to deal with your application in its entirety which could lead to an unsuccessful outcome.

What type of information do we use?

We may collect the following types of personal data about you to deliver this service, depending on your circumstances:

  • Name
  • Address
  • Date of birth
  • National Insurance Number
  • Gender
  • Unique reference number
  • Telephone number
  • Email address
  • Bank/payment details
  • Your family composition
  • Your social circumstances
  • Your financial circumstances
  • Employment and education details
  • Your housing needs
  • Images/photographs
  • Information about your health
  • Your racial or ethnic origin
  • Religious or philosophical beliefs
  • Political Opinions
  • Information about your sex life or sexual orientation
  • Genetic data
  • Biometric data
  • Criminal convictions and offences etc.

Do we use information received from other sources?

To provide this service, we collect information directly from you but also receive information from the following sources:

Internal

  • Social Care
  • Youth Offending Service
  • Finance (e.g. Housing Benefit/ Council Tax)
  • Education
  • Private Sector Housing (e.g. Grants/ Repairs)
  • Housing Strategy Team

External

  • Any relevant public body or Registered Social Landlord
  • Police
  • Probation
  • Primary Care
  • Secondary Care
  • Alternative Health Care
  • The Wallich
  • Care Society
  • Red Cross
  • Any Third Sector Organisation that has contact with a mutual individual
  • Women’s Aid
  • Private Landlords
  • Estate Agents
  • Cardiff County Council as designated Licensing Authority for Rent Smart Wales

Transferring your information abroad

Your information will not be transferred outside the United Kingdom.

Who your information may be shared with (internally and externally)

We may share your information with the following recipients depending on your circumstances:

Internal

  • Social Care
  • Youth Offending Service
  • Finance (e.g. Housing Benefit/Council Tax)
  • Education
  • Private Sector Housing (e.g. Grants/Repairs)
  • Housing Strategy Team

External

Information will be processed under the provisions of the WASPI Agreement for Common Housing Register.

There are also other specific situations where we may be required to disclose information about you, such as:

  • Where the Council is required to provide the information by law
  • Where disclosing the information is required to prevent or detect a crime
  • Where disclosure is in the vital interests of the person concerned

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