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Ceredigion County Council website

Technology Enabled Care (TEC)

What is TEC?

Technology Enabled Care is the use of technology to provide health and care services to people in their own homes, helping people to live independently and safely. An example is having a ‘lifeline’ which is a call button worn as a pendant.

Benefits

Some of the benefits of Technology Enabled Care are:

  • Increasing independence and confidence
  • Managing or minimising risk
  • Reassuring family carers
  • Reducing the need for a care package
  • Preventing hospital admission
  • Supporting early hospital discharge
  • Delaying or preventing the need for residential care

Telecare in Ceredigion

Our person-centred approach works with everyone in the circle of support – family and friends, support workers, other Community Integrated Care colleagues and Health professionals – to ensure the best possible solution is delivered.

How does it work?

Telecare links you to a monitoring centre if something goes wrong. Simply pressing the button on your pendant or the response unit will connect you directly to our friendly team. They will be able to speak to you through the loudspeaker on the unit. You may also have equipment that automatically raises the alarm if you are unable to do it yourself. The team will take immediate action to help you, 24 hrs a day, 365 days a year. This could include contacting a family member, a carer or the emergency services. This means customers across Ceredigion can feel confident, safe and secure in their homes.

Other Assistive Products / Telecare Devices

Telecare here in Ceredigion can be more than a push-button alarm. Some people may have quite specific needs where other devices programmed to the alarm unit would be particularly useful.

The Smart Hub will link with a wide range of sensors around the home and is directly connected to the monitoring centre. Examples of these would be heat, carbon monoxide, fall detection, door and fire and smoke.

How Much does Telecare Ceredigion Cost?

BASIC TELECARE

£47.50 ONE-OFF INSTALLATION COST

THEN

£3.90 PER WEEK

This Plan Includes:

  • Lifeline
  • Pendant (with standard approx. 50m range)
  • Wrist strap and Neck Lanyard
  • 24/7 monitoring
  • Annual System Check
  • An additional pendant can be added to this plan which allows two individuals to benefit from this package.
  • No fixed contract
  • No equipment fees

ASSISTIVE TECH PACKAGE

£47.50 ONE- OFF INSTALLATION COST

THEN

£7.20 PER WEEK

This plan includes:

Everything included in Basic Telecare

Plus

Sensors and touch button sensors to support you in the home.