Clic - Customer Service Centres
CLIC includes the Corporate Customer Services Contact Centre, Local Offices, Post Team and handles initial enquires for a range of services across the Council.
Web
Telephone
01545 570881
Council Tax / Housing Benefit Enquiries – 01970 633253
Social Housing / Homelessness – 01545 574123
Opening Hours for the Contact Centre:-
Monday to Thursday
08:45 - 17:00
Friday
08:45 - 16:30
Clic - Customer Service Centres are closed on Saturday, Sunday, public and bank holidays.
Emergency numbers for out of hours:-
Highways and Environmental Services emergencies:
- North Ceredigion 01970 625277
- South Ceredigion 01239 851604
Social Services emergencies:
- 0300 4563554
Post
Neuadd Cyngor Ceredigion Penmorfa
Aberaeron
Ceredigion
SA46 0PA
Face to Face
Opening hours for face-to-face customer services are as follows:
- Monday: 09:00-13:00 / 14:00-16:30
- Tuesday: 09:00-13:00 / 14:00-16:30
- Wednesday: 09:00-13:00 / 14:00-16:30
- Thursday: 09:00-13:00 / 14:00-16:30
- Friday: 09:00-13:00 / 14:00-16:00
Please note that Aberaeron Clic Customer Service Centre will be closed from Friday, 24 October and will reopen on Monday 3 November 2025 in its new location in Penmorfa, Aberaeron.
This follows the relocation of the library from County Hall, Aberaeron to Penmorfa, Aberaeron, SA46 0PA. Click here for further information on the new centre.
Aberystwyth
Council Office / Library
Canolfan Alun R Edwards
Queens Square
Aberystwyth
SY23 2EB
Lampeter
Council Office / Library
Market Street
Lampeter
SA48 7DS
Aberaeron
Council Office / Library
County Hall
Market Street
Aberaeron
SA46 OAT
Cardigan
Council Office / Library
Morgan Street
Cardigan
SA43 1DG
Customer Service Centres - Local Offices are closed on Saturday, Sunday, public and bank holidays.
Services provided by our Customer Service Centres - Local Offices:
- General enquiries
- Taking payments for council services
- Recycling bags
- Garden waste bags
- Kitchen Caddy compostable bags
- Battery recycling
- WEEE (Waste Electrical and Electronic Equipment) Recycling bins
- Public Access Computers are available in all Libraries across the County