From 30 May 2023, Hywel Dda University Health Board patients will be able to receive outpatient physiotherapy clinics on the ground floor of the Canolfan Rheidol building in Aberystwyth.

Following the implementation of Ceredigion County Council’s Hybrid Working Strategy and Interim Hybrid Policy, there are significant opportunities to reconfigure and make better use of the Council’s office space to provide other public services by working with partner organisations.

The first of these opportunities sees agreement between the Council and Hywel Dda that part of Canolfan Rheidol will be used to provide physiotherapy services. This will be on a temporary basis whilst the hybrid trial period continues, and the Council considers the best longer term alternative use of space in its offices.

Hywel Dda University Health Board will occupy part of the ground floor for organised clinics only.

Leader of Ceredigion County Council, Councillor Bryan Davies, said: “By adapting the way we work, we can enable the Council to deliver modern services that will enhance the social, economic, environmental and cultural wellbeing of the people of Ceredigion, which reinforces our priorities as set out in our Corporate Strategy for 2022-2027. We’re glad to be able to work with our partners at Hywel Dda, enabling them to provide their much needed physiotherapy services with modern, fit for purpose facilities.”

Alison Shakeshaft, Executive Director of Therapies and Health Science for Hywel Dda University Health Board, said: “This is an exciting opportunity to enable the health board to bring clinical services closer to home for residents in the north of Ceredigion, complementing the health board’s strategic vision to bring services closer to local communities and to support them to live active, healthy lives.

“The health board will deliver a range of multi-generational services from Canolfan Rheidol, including an outpatient musculoskeletal physiotherapy service, clinics for patients living with lymphoedema, multi-disciplinary therapy services for patients who are frail with the risk of falling, and paediatric therapy services. Our teams are excited to be moving into this fantastic facility and to work in partnership with Ceredigion County Council on this journey towards more integrated ways of working.”

Ceredigion residents wishing to access council services can contact the Clic Customer Services team via:

  • Website:
  • Telephone: 01545 570881
  • E-mail:
  • In person: visit one of our four customer service hubs located within the town libraries in Aberaeron, Aberystwyth, Cardigan and Lampeter


The Council recently undertook an engagement survey to ask the public of their views on how its buildings could be used in the future. This is currently being assessed and will be taken into account when the Council reviews the success of the 12-month trial hybrid working arrangements.