Hackney Carriage / Private Hire
Designated Wheelchair Accessible Vehicles
To view our list of designated accessible vehicles, please click here: Designated Accessible Vehicles
Suicide Awareness Training - Taxi Driver Edition:
Please find below a link to free Suicide awareness training for Taxi Drivers.
Developed with support from taxi drivers and 16 local authorities. It shares information about suicide and coaches you through a taxi driver and passenger related scenario to help you recognise signs of suicidal behaviour and have a conversation with someone you may be worried about. This course has been developed for taxi and private hire drivers and takes approximately 10 minutes to complete. This training course aims to support drivers to: Better understand suicide, Spot the signs that a passenger may be struggling with suicidal thoughts, Recognise the importance of being direct when asking someone how they are feeling, How to talk to someone they are concerned about, Signpost passengers to organisations that can support them.
Please access training here Suicide Awareness Training - taxi driver edition :: Zero Suicide Alliance
What you can expect from the taxi trade and what the taxi trade can expect from you
The driver will:
- Drive with due care and courtesy towards the passenger and other road users.
- Use the meter for all journeys, unless the passenger has agreed to hire by time, and as long as this is less than the metered fare.
- Not start the meter until the passenger is seated in the vehicle.
- If travelling outside the licensed area, agree the fare in advance. If no fare has been negotiated in advance for a journey going outside Ceredigion, then the driver must adhere to the meter.
- Take the most time-efficient route, bearing in mind likely traffic problems and known diversions, and explain any diversion from the most direct route.
The passenger will:
- Treat the vehicle and driver with respect and obey any official notices (for example, in relation to eating or drinking in the vehicle).
- Ensure they have the means to pay the fare before travelling. If wishing to pay by credit or debit card or to stop en route to use a cash machine, check with the driver before setting off.
- Be aware of the fare on the meter and make the driver aware if it is approaching the limit of their financial resources.
- Be aware that the driver is likely to be restricted by traffic regulations in relation to where they can stop the vehicle.
What you can expect from the private hire vehicle driver and what the private hire vehicle driver can expect from you
The driver will:
- Ensure that the passenger has pre-booked and is aware of the estimated fare before setting off.
- Drive with due care and courtesy towards the passenger and other road users.
- Take the most time-efficient route, bearing in mind likely traffic problems and known diversions, and explain if requested any diversion from the most direct route.
The passenger will:
- Treat the vehicle and driver with respect and obey any notices (for example, in relation to eating or drinking in the vehicle).
- Ensure they have the means to pay the fare before travelling. If wishing to pay by credit card or debit card or to stop en route to use a cash machine, check with the driver before setting off.
- Be aware that the driver is likely to be restricted by traffic regulations in relation to where they can stop the vehicle.
Attention Taxi Drivers
If you’re a taxi driver, a private hire vehicle driver or operator you’ll need to complete a quick tax check when you renew your licence from April 2022.
Find out how to prepare: Changes for taxi, private hire or scrap metal licence applications from April 2022 - GOV.UK (www.gov.uk)
Ceredigion Taxi Tariff
Below is the table of fares currently imposed by the Ceredigion County Council.
In accordance with Section 65 of the Local Government (Miscellaneous Provisions) Act 1976, a local authority may fix and vary the rates or fares within its district and all other charges in connection with the hire of a hackney carriage. No charges in excess of the amount shown can be charged.
Safeguarding
You can watch a short video on safeguarding on the following link https://vimeo.com/369335248/be28cb645a
Protecting vulnerable people is everyone’s business
HEAR | SEE | SAY
Please help safeguard vulnerable people by reporting signs to prevent and protect them from neglect and abuse.
- Signs of Neglect can include poor living conditions, changes in appearance, unkempt appearance, dirty clothes.
- Signs of Abuse can be physical such as bruises, cuts or burns, changes in behaviour or personality, withdrawal from society or family and friends
- Signs of Child Sexual Exploitation can include making regular journeys alone to hotels or B&Bs, receiving gifts such as new clothing, mobile phones, hanging around or travelling with different adults, becoming withdrawn or isolated
Think also about the signs of: Domestic violence, human trafficking, modern slavery, female genital mutilation, forced marriages
Be the eyes and ears of the community!
If you see signs where there is an immediate risk, threat or danger phone the Police on 999
If you see any signs of neglect or emotional, physical, sexual and/or financial abuse, if the slightest thing worries you, report it.
TAXI DRIVERS: YOU are the eyes and ears of YOUR Community. Don’t ignore it, Report it.
Contact Details
If you witness a child or adult at risk of immediate harm, call the Police on 999
If you see signs of abuse or neglect contact:
|
Porth Gofal |
01545 574000 |
|
Out of Hours: Emergency Duty Team |
0845 6015392 |
If it is safe to do so – offer the “Live Fear Free” domestic abuse helpline number..…0808 8010800